Privacy Policy
Family First Path (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website at familyfirstpath.com (the “Website”), in accordance with applicable data privacy laws including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as amended.
We encourage you to read this Privacy Policy carefully to understand our practices concerning your personal information and how we will treat it.
1. Commitment to Privacy and Data Protection
Your privacy is a priority at Family First Path. We are committed to ensuring the confidentiality, integrity, and availability of your personal data, and to processing it in a lawful, fair, and transparent manner. We implement stringent safeguards and maintain robust procedures to protect your information from unauthorized access, misuse, disclosure, alteration, and loss.
2. Scope of Policy and Our Role as Data Controller
This Privacy Policy applies to the personal data we collect through familyfirstpath.com and associated services. Family First Path is the data controller of all personal data processed through this Website. As a data controller, we determine the purposes and means of processing your personal information.
3. Categories of Data We Process
In the course of providing our services and operating our Website, we collect and process the following categories of personal data:
a. Usage Data
Includes data such as your IP address, browser type and version, operating system, referring URLs, page visits, session duration, and Website navigation paths.
b. Account Data
Includes information provided when you register or engage with us such as your full name, postal address, email address, and phone number.
c. Profile Data
Includes your stated preferences, purchase history, browsing behavior, and other information related to your engagement with our products or content.
d. Communication Data
Includes messages or inquiries you send to us, including contact forms, support requests, service feedback, and interaction history.
e. Technical Data
Includes information about your device and system, including device identifiers, operating system configuration, hardware attributes, and network data.
f. Transaction Data
Includes purchase details, payment information (processed through secure third-party platforms), delivery data, and invoicing.
g. Preference Data
Includes your marketing and communication preferences, consent records, and interests in specific products or services.
4. Legal Bases for Processing Personal Data
We process your data on one or more of the following lawful bases:
– Contractual Necessity: When processing is required to fulfill our contractual obligations to you, such as processing orders or facilitating registration.
– Consent: When you have provided explicit permission for us to process your data for specific purposes, such as marketing communications.
– Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms, for example, Website analytics and service improvement.
– Legal Obligations: When required to comply with applicable laws and regulations.
5. Your Data Protection Rights
Under applicable laws, you have the following rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You may request correction of inaccurate or incomplete data.
– Right of Erasure: You may request deletion of your data, subject to legal and contractual obligations.
– Right to Restrict Processing: You may request restrictions on how we process your data under certain conditions.
– Right to Data Portability: You may request the transfer of your data to another service provider in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your data. These include but are not limited to:
– End-to-end encryption of sensitive data
– Access controls and role-based permissions
– Regular backups and secured storage
– Employee training on information security and privacy principles
– Continuous monitoring for suspected vulnerabilities or access anomalies
7. International Transfers of Data
We may transfer your personal data to jurisdictions outside the European Economic Area (EEA) or the United States. Such transfers will only occur in accordance with applicable data transfer mechanisms, including standard contractual clauses approved by the European Commission or other valid international frameworks ensuring adequate levels of data protection.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including:
– Usage and Technical Data: 12 months from collection
– Transaction and Account Data: Up to 7 years for legal and regulatory compliance
– Communication and Profile Data: 24 months from the last user interaction
– Marketing and Preference Data: Until consent is withdrawn or the data becomes obsolete
Upon expiry of the retention period, or at your request, data will be securely deleted or rendered anonymous.
9. Cookie Policy
Our Website uses cookies and similar technologies to enhance the user experience:
– Essential Cookies: Required for core functionality and security.
– Functional Cookies: Enable enhanced personalization and usability.
– Analytics Cookies: Help us understand usage patterns and improve Website performance.
– Performance Cookies: Measure service responsiveness and detect technical issues.
You can learn more about how we use cookies in our detailed Cookie Policy, accessible on the Website.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA requirements, we deploy a cookie consent management system allowing you to accept or decline non-essential cookies. You may modify your preferences at any time via the cookie settings feature available on every page.
Additionally, California residents may opt out of the sale or sharing of their personal data, as well as exercise their “Do Not Track” and other related rights as provided under the CCPA.
11. Children’s Privacy
We do not knowingly collect, solicit, or process personal data from children under the age of 13. If you are a parent or guardian and believe a child under your care has provided us with personal data, please contact us at [email protected] so we can take appropriate action.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy to reflect changes in legal obligations, operational practices, or platform enhancements. Material changes will be communicated to you directly via email (if applicable) or through a notice on the Website.
Your continued use of familyfirstpath.com following such changes will constitute your acknowledgement of and agreement to the updated terms.
13. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights or raise a concern, you may contact us at:
Email: [email protected]
Website: familyfirstpath.com
We are committed to complying with all applicable data protection laws and to resolving privacy concerns in a transparent and responsive manner.